Guide

    A Practical Guide to Arrival Workflows

    A step-by-step look at the minutes between a member's approach and their first interaction with staff.

    September 3, 2026

    A Practical Guide to Arrival Workflows

    The arrival window is short, and it sets the tone for the entire visit.

    Step one: the day before

    Tomorrow's tee times, reservations and lessons are already known. Preparation starts there, not at the gate.

    Step two: approach

    A geofence turns an approach into a signal minutes before the member reaches the door.

    Step three: the greeting

    One staff member, one instruction, one name spoken correctly.

    1. Signal arrives.
    2. Task routes to the owning role.
    3. Staff acts and closes the task.