Legal

    Terms of Use

    The rules for using knownly.ai and any Knownly demonstration environment.

    Effective September 12, 2026

    Agreement

    These terms govern your use of knownly.ai and any demonstration environment we give you access to. By using the site you agree to them. If you use Knownly under a signed order form or subscription agreement, that agreement governs the product and these terms cover the website.

    Using the site

    • Do not attempt to access accounts, data or systems you are not authorized to use.
    • Do not scrape, resell or redistribute site content without our written permission.
    • Do not interfere with the site's operation, security or availability.
    • Provide accurate information when you contact us or request a walkthrough.

    Demonstration environments

    Any console, dashboard or interactive demonstration on this site contains invented sample data for illustration. It does not represent real members, staff or transactions, and it is not a commitment to specific product behavior, performance or availability.

    Our intellectual property

    Knownly owns the site, the product, the Knownly name and logo, and all related content. Third-party names such as club management systems are referenced for identification only and remain the property of their owners; mentioning them does not imply a partnership or endorsement unless we say so explicitly.

    Your content

    You keep ownership of anything you submit to us. You give us permission to use it to respond to you and to deliver and improve the service. Do not submit anything you do not have the right to share, including member data you are not authorized to disclose.

    No professional advice

    Calculators, forecasts, benchmarks and outcome estimates on this site are illustrative models based on the inputs given. They are not financial, legal or operational advice, and they are not a guarantee of results at your club.

    Third-party services

    The site links to and embeds services we do not control, including scheduling, analytics and Plaid for any account connection you authorize. Your use of those services is subject to their own terms and privacy policies.

    Availability and disclaimers

    The site is provided as is. We do not warrant that it will be uninterrupted, error free, or fit for a particular purpose, and we may change or withdraw any part of it at any time.

    Limitation of liability

    To the fullest extent the law allows, Knownly is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data arising from your use of this site. Nothing here limits liability that cannot be limited by law.

    Governing law

    These terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Fulton County, Georgia.

    Changes

    We may update these terms. The effective date above shows when they last changed, and continuing to use the site after a change means you accept the updated terms.

    Questions?

    Reach the Knownly team through the contact page and we will respond within one business day.